FAQ (FREQUENTLY ASKED QUESTIONS)
General Questions
Q: What services does Magnolia Media Global offer?
A: We specialize in leadership coaching, soft skills training, business & marketing coaching, website design & development, and content strategy. Visit our Services page for detailed information about each offering.
Q: Can I get a free consultation?
A: Yes! We offer a free initial consultation. Contact us at magnoliamediaglobal@gmail.com or use our contact form to schedule your free 30-minute consultation.
Q: How do I know which service is right for me?
A: Start with a free consultation. Maggie will discuss your goals, challenges, and needs to recommend the best service fit. No pressure, no obligation.
Q: Is Magnolia Media Global right for my business?
A: We work with entrepreneurs, small business owners, startups, and established companies across industries. If you’re serious about growth, team development, or building a stronger business foundation, we can likely help.
Coaching and Training Services
Q: What is the difference between coaching and consulting?
A: Coaching focuses on developing your skills, mindset, and decision-making through guided questions and accountability. Consulting provides expert advice and recommendations for specific business challenges.
Q: How long do coaching relationships typically last?
A: It varies. Some clients engage for 3 months, others for a year or longer. We’ll work with you to determine the right timeline based on your goals.
Q: Can coaching be done virtually?
A: Yes, all our coaching services are conducted via video call (Zoom, Teams, or your preferred platform), making it convenient regardless of location.
Q: What should I prepare for my first coaching session?
A: Come with an open mind and be ready to discuss your goals, challenges, and what success looks like for you. No preparation required—just show up ready to work.
Q: Do you offer group coaching or team training?
A: Yes! We offer team workshops, group training, and speaking engagements. Contact us to discuss custom group programs.
Online Courses
Q: What is “The Magnolia Method” course?
A: It’s our signature online course on emotional intelligence, soft skills mastery, and human-centered leadership. It includes 7 modules, video lessons, workbooks, and lifetime access.
Q: How long is the course?
A: The course is self-paced. Most students complete it in 4-8 weeks, dedicating 2-4 hours per week. You get lifetime access, so you can work at your own pace.
Q: Is there a certificate upon completion?
A: Yes, you receive a completion certificate that you can share with employers or add to your professional profiles.
Q: Can I access the course on my phone?
A: Yes, our course platform (Teachable) is mobile-friendly, so you can access lessons anytime, anywhere.
Q: What if I have technical issues accessing the course?
A: Contact us within 48 hours of purchase, and we’ll troubleshoot or provide a full refund.
Pricing and Payment
Q: What is your pricing?
A: Pricing varies by service. Visit our Services page for details on each offering, or contact us for a custom quote.
Q: Do you offer payment plans?
A: For coaching packages over $500, we can discuss flexible payment options. Contact us to discuss your budget.
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, American Express) and process payments securely through Stripe.
Q: Do you offer discounts for long-term commitments?
A: Yes! Clients who commit to multi-month coaching programs often receive package discounts. Ask Maggie during your free consultation.
Refunds and Cancellations
Q: What is your refund policy?
A: Refunds vary by service type. For courses, refunds are available within 48 hours if you can’t access the material. For coaching, cancellations within 24 hours of a session are non-refundable. See our Terms of Service for full details.
Q: Can I reschedule a coaching session?
A: Yes, with at least 24 hours notice. Contact us as soon as possible to reschedule.
Q: What if I need to pause my coaching program?
A: Discuss your situation with Maggie. We can pause your program and resume when you’re ready, or modify the schedule to fit your needs.
Website Design and Development
Q: Do you build websites from scratch or redesign existing sites?
A: Both! We build new websites and redesign existing ones using modern, responsive design and the latest web technologies.
Q: How long does a website project typically take?
A: Timeline depends on scope and complexity. Most projects take 4-12 weeks from initial consultation to launch.
Q: Do you include SEO in website projects?
A: Yes, basic SEO optimization is included in all website projects. We can discuss additional SEO strategies during consultation.
Q: Will you maintain my website after launch?
A: Yes, we offer ongoing maintenance and support packages. Details are discussed as part of the project proposal.
Content and Marketing
Q: What’s included in content development services?
A: We create website copy, blog posts, social media content, email marketing content, and more. Scope is customized based on your needs and goals.
Q: Can you help with my social media strategy?
A: Yes! We create social media calendars, develop content strategies, and can manage your accounts. Discuss specifics during your consultation.
Getting Started
Q: How do I get started?
A: 1. Schedule a free consultation (contact form or email)
2. Discuss your goals and needs with Maggie
3. Receive a customized recommendation and proposal
4. Sign service agreement and begin
Q: What’s the best way to contact you?
A: Email magnoliamediaglobal@gmail.com or use our Contact form. You can also message us on Facebook or Instagram.
Q: Do you serve clients outside the U.S.?
A: Yes! We serve clients internationally via virtual coaching and digital services.
Still Have Questions?
Didn’t find your answer? Reach out directly:
Email: magnoliamediaglobal@gmail.com
Website: magnoliamediaglobal.com
Social Media: Find us on Facebook, Instagram, and LinkedIn
We’re here to help. Looking forward to connecting with you!